Our
warranty is straight forward and simple. We have the lowest failure rate in the
industry, and only use most strict Kaizan quality control. We are RoHS and ISO
certified. This allows us to offer to the public a one year no hassle
exchange warranty. The set-top box is covered from any manufacturing
defects for a period of one year from the date the unit is purchased from the
vendor. Simply bring the unit in to your vendor of choice and we will warranty
your set-top box no questions asked. This gives the consumer the confidence and
support needed to buy with confidence.
Our dealer selection criteria is extremely strict. We will only partner with vendors that offer customer support and service above all else. We have strategic partnerships in Canada and the U.S.A that allow us to offer unparalleled service and support to our dealer network. This in turn allows our dealers to extend to their customers the same outstanding level of service.
We truly appreciate our customers and look forward to always bringing new ideas and cutting edge products to the Free To Air community.
CNX V1 Tradeup Program
ConaxTech is pleased to announce our V1 tradeup program. This
program designed exclusivley for our V1 users, will allow them to trade up their
unit(s) to a Conaxsat DUO or TRIO model at a fraction of the retail price. We
appreciate the support of all our customers and with this program we hope to
reward and give back to our loyal V1 users. At ConaxTech complete
customer satisfaction is our mission.
Please download the pdf document below for full details and instructions:
CNX V1 Tradeup Form
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Recovery Utilities for CNX Products
User's Manuals for CNX Products
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We do not provide or condone the use of third party software. Using third party software may be illegal and void product warranty. Our satellite receivers are designed and intended for 100% legal Free To Air use only. We will refuse sale to anyone whom we believe intends to use our product illegally or sell our products for illegal use. We do not support or condone any signal piracy of any kind. Please ensure that you check your local federal laws in regards to satellite reception and its intended uses.